Account Representative

at  Crane Worldwide Logistics

ESSENTIAL JOB FUNCTIONS

• Works directly with client on conflict resolution as issues arise. Ensures that client issues are dealt with in an efficient manner.
• Works with account manager to process invoices and account receivables for the account.
• Works closely with the project team in order to maintain a continuous knowledge of the account status at all times.
• Ensures that all processes and procedures are followed and work toward process improvement
• Communicates all aspects company capabilities and service to the client.
• Report analysis, trending and corrective actions
• Other duties as assigned

OTHER SKILLS & ABILITIES

• People skills required in order to create, maintain and enhance relationship with customer
• Extremely detail oriented
• Technical competence (excel, word, power point etc.)
• Motivated, goal oriented
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction

PHYSICAL REQUIREMENTS

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.

EDUCATION & EXPERIENCE

• BA in Business Administration or four years related experience

EDUCATION

Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c

Please refer the Job description for details