Account Representative, Sustainable Finance

at  Mitsubishi HC Capital Canada

Mitsubishi HC Capital Canada and its parent company, Mitsubishi HC Capital America, form the largest non-captive, nonbank commercial finance company in North America constantly growing and transforming to contribute to a prosperous and sustainable future, creating social value through optimizing the potential of assets.
Joining Mitsubishi HC Capital Canada means becoming an integral part of an experienced team offering flexible commercial financing solutions adapted to the needs of Canadian businesses.
We stand out thanks to a collaborative culture focused on the well-being of our employees, accountability and career development, open-mindedness, inclusiveness as well as positive leadership in our daily activities!
In addition, a sales team specializing in sustainable development and a community action committee allow us to make a significant social and environmental difference.

ABOUT

This position will be calling on vendors and customers in the Sustainable Finance segment, which includes the Mobility and Cleantech sectors, with a larger focus on Canadian accounts.
Your main responsibilities will be to ensure proper management of Vendors assigned to you which includes executing account management plans, building and maintaining current relationships, the coaching and training of their staff, recommendation and implementation of program improvements day-to-day management such as trouble shooting, transaction management, underwriting and coordination of mid-to-large ticket deals, and pricing negotiation. You will also be responsible to facilitate the work with the internal credit and operations teams to create seamless vendor and end user experiences. Travel is not required but may occasionally occur. We are looking for people with great work ethic, high energy and positive attitude with customers, vendors and inside disciplines.

Interpersonal Responsibilities:

• Builds brand loyalty with vendor sales representatives by serving as a resource for information and as a trusted advisor for providing the best financing options for the vendor’s customers.
• May make joint sales calls with vendor representatives and attend open houses, mixers, and trade shows as well as perform account maintenance activities to: remain up to date with current requirements; identify unmet needs; and generate referrals.
• Utilizes a consultative selling process to build relationships with buying influences and win business within transactional and key accounts through researching customer needs, planning call objectives, qualifying opportunities, and making business cases for partnering with Mitsubishi.

Operational Responsibilities

• Generates leads through networking, cold calling, following up on trade show and marketing activities and opportunities provided by vendors.
• Coordinates the receipt, packaging and transfer of credit applications and all other required information for credit underwriting, documentation and funding. Monitors document status and deal flow; follows up with program managers on delays or issues and provides vendor sales representatives and other stakeholders ongoing updates on the status of pending deals. Serves as a conduit and primary contact for aligning clients with processes, answering questions, and resolving escalated issues.
• Communicates final credit decisions to vendors, develops proposals on approved deals and forwards document requests to end customers. Collaborates with the sales leadership on the development of account management plans and executes the process for managing account relationships, monitoring feedback on client satisfaction and implementation of strategies and tactics for client retention.
• Follows processes for utilization of CRM software, lead tracking, follow-up and analysis of win/loss ratios. Provides the sales leaders with reports on the sales funnel, account plans and opportunities projected to close.