Account Resolution Representative

at  State Collection Service

Texas, Texas, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025Not Specified01 Nov, 20241 year(s) or aboveOrganization Skills,Deliverables,Customer Service,SchedulingNoNo
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Description:

The GREAT STATE TEAM is seeking Remote Account Resolution Representatives to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.
Veterans and Military Spouses Encouraged to Apply

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

  • 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
  • Ability to enter and update data on company and/or client systems in an accurate, timely manner
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Focus upon customer service and deliverables
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment

How To Apply:

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Responsibilities:

  • Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
  • Utilize negotiating and customer service skills to achieve positive results
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Accounts / Finance / Tax / CS / Audit

Customer Service

Graduate

Proficient

1

Texas, USA