Account Services Support

at  CustomerGauge

JOB DESCRIPTION: ACCOUNT SERVICES SUPPORT

Company: CustomerGauge
Location: Hybrid (at least 2-3 days a week in the office)
Job Title: Account Services Support
Employment Type: Short-term or Starter Position
Hours: 32-40 hours/week

JOB SUMMARY:

We are seeking a motivated and detail-oriented individual to join our Account Services Team as an Account Services Support. This role is ideal for recent graduates looking to gain hands-on experience and start their career in account services, product management, or account management. The successful candidate will be responsible for software front-end setup tasks, educational enhancements, project planning, and customer communication.

EDUCATIONAL ENHANCEMENT:

• Create and refine educational videos and written materials to enhance customer understanding and usage of our products.

QUALIFICATIONS:

• Education: VWO graduate or recent university graduate (bachelor/master).
• Language Skills: Fluent in English.
• Availability: Available to work 32-40 hours per week.
• Skills and Abilities:
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal skills.
• Proactive and able to manage multiple tasks simultaneously.
• Comfortable working both independently and as part of a team.