Account Specialist, Rare Disease, Atlantic Canada

at  Ipsen Biopharmaceuticals Canada Inc

SUMMARY

The Account Specialist, Rare Disease, will contribute to Ipsen’s overall sales objective by performing assigned sales related activities, including product launch. The preferred candidate will have strong, demonstrated selling, persuasion and influence skills, institutional based-selling skills, key account management experience and excellent cross functional collaboration. The candidate will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to prescribe and use Ipsen’s products safely and effectively. The ideal candidate will be capable of managing their assigned territory and administrative requirements in an efficient manner and will maintain compliance with drug laws, regulations, and Ipsen’s internal policies in the execution of their job responsibilities.

Knowledge, abilities & experience

• Minimum of 2 years of sales experience required, with preference for Specialty Pharmaceutical experience.
• 5+ years in pharmaceutical or biotech industry an asset
• Experience in Rare Disease (liver) an asset
• Strong preference for relationships with existing customer base (hepatologists, gastroenterologists, internal medicine specialists)
• Start-up or launch experience preferred
• Planning and organizational skills with experience in managing multiple stakeholders/priorities
• Demonstrated selling, persuasion and influence skills
• Demonstrated ability to proactively uncover and address customer needs, design and lead local initiatives, and drive change at the local level
• Demonstrated ability to understand, confidently communicate and leverage scientific information (clinical studies, PK / PD, disease state, mechanism of action) with HCPs
• Strong cross-collaborator and demonstrated team player
• Excellent written and oral communication skills, including strong presentation skills
• Ability to build strong relationships
• Computer proficiency is required
• Valid driver’s license and a good driving record are required (no more than three moving violation convictions within the past three years

The general job responsibilities assigned to the Account Specialist are as follows:

• Deliver the sales objective for assigned products as determined by Ipsen management, including product launch objective(s)
• Consistently target, develop, maintain, and sell to existing customers and accounts, including accessing difficult-to-see customers on a regular basis
• Routinely identify and develop new business opportunities within assigned territory
• Execute calls on Physicians, pharmacists, and other healthcare professionals to provide disease state, product information, and to ensure appropriate use of all products
• Develop a comprehensive, territory-specific business plan which includes strategies and tactics aimed at achieving annual sales goals set by management
• Act as the liaison between members of the patient’s Circle of Care (HCPs, Allied Health Professionals, Nurses, Pharmacists), facilitating connections, information-sharing, and enabling timely patient care
• Work with cross-functional internal partners (Medical Affairs, Stakeholder Relations, Market Access, PSP) to create, design, and implement local programs and value-added initiatives in response to stakeholders’ needs (subject to Ipsen and external guidelines)
• Leverage approved scientific and clinical data to engage in evidence-based conversations with physicians and other healthcare professionals
• Map the local patient journey to identify opportunities to shorten the pathway to appropriate care for undiagnosed and misdiagnosed patients
• Maintain a high degree of competence in the areas of product knowledge, disease state knowledge, and industry knowledge impacted by IPSEN products
• Comply with all deadlines including territory information requests, project assignments and other requests by various company departments
• Submit accurate and timely expense reports, maintain accounts records, and submit timely and thorough account and territory reports
• Complete all required training courses and continually update product knowledge
• Comply with all provincial and federal laws, regulations and guidelines including Innovative Medicines Canada (IMC) Code of Ethical Practices on interactions with Healthcare Professionals as well as complying with all Ipsen’s standards and policies relating to all job activities
• Report any potential adverse events/safety information or products complaints for Ipsen products to the Medical Information and Pharmacovigilance department, per company requirements

Knowledge, abilities & experience

• Minimum of 2 years of sales experience required, with preference for Specialty Pharmaceutical experience.
• 5+ years in pharmaceutical or biotech industry an asset
• Experience in Rare Disease (liver) an asset
• Strong preference for relationships with existing customer base (hepatologists, gastroenterologists, internal medicine specialists)
• Start-up or launch experience preferred
• Planning and organizational skills with experience in managing multiple stakeholders/priorities
• Demonstrated selling, persuasion and influence skills
• Demonstrated ability to proactively uncover and address customer needs, design and lead local initiatives, and drive change at the local level
• Demonstrated ability to understand, confidently communicate and leverage scientific information (clinical studies, PK / PD, disease state, mechanism of action) with HCPs
• Strong cross-collaborator and demonstrated team player
• Excellent written and oral communication skills, including strong presentation skills
• Ability to build strong relationships
• Computer proficiency is required
• Valid driver’s license and a good driving record are required (no more than three moving violation convictions within the past three years)

Ipsen Biopharmaceuticals Canada Inc. welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Thank you for considering Ipsen as an employer of choice. We wish you all the best with your application.