Account Supervisor

at  BAM Strategy

OVERVIEW

The Account Supervisor is responsible for keeping projects moving on a day-to-day basis, establishing strong relationships with clients and supporting Digital Producers to ensure executional excellence. The Account Supervisor is a thinker, problem-solver, strong communicator, extremely organized with exceptional attention to details.

Project Planning and Scoping:

• Building project proposals and SOWs
• Project scoping: creation of project briefs and support for the digital producers and other department leads.
• Project planning: planning out the different stages of a project, listing out resources required, overseeing the creation of project timelines and estimates, and providing guidance and support for the digital producers
• Account planning support: Assist Account Director in quarterly planning

Project Management:

• Leads project execution and gives direction to Digital Producers
• Ensures high quality work output that is on strategy and on brand
• Ensuring the financial health of the account by ensuring projects are completed on time and on budget
• Enforces BAM procedures and processes are used

Account Management:

• Function as the key day-to-day client contact and responsible for accurate and timely communications to clients
• Build a solid and lasting relationship with clients, taking initiative to monitor clients competitor marketing efforts using the necessary tools.
• Maintain appropriate contact with the necessary individuals on the client team from start to finish.
• Work with the finance team and the Account director to optimize financial performance.
• Contribute to the achievement of the client’s marketing and sales objectives through a collaborative and profitable relationship
• Create proposals and SOWs in Netsuite

Team Management:

• Act as a leader to junior positions (eg. Digital Producers, Interns), coach and mentor them in various tasks.