Accountant - Customer Service
at DB GOLF TRAINING PERFORMANCE CENTER PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Oct, 2024 | USD 3300 Monthly | 22 Jul, 2024 | N/A | Microsoft,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION:
Providing excellent accountant service and support to customers before, during, and after purchasing products or services.
QUALIFICATIONS:
- Accountant
- Strong communication skills
- Empathy, patience, problem-solving abilities
- Customer-centric mindset
- Great use of Microsoft
Responsibilities:
- Accountant: Record daily financial transactions; Maintain and reconcile general ledgers; Develop and manage budgets; Analyze financial performance and prepare forecasts; Manage invoices and payments to suppliers; Handle billing and collections from customers; Ensure timely payment and compliance with payroll regulations; Analyze financial data to identify trends and insights;
- Respond promptly to customer inquiries via phone, email, chat, or in-person.
- Resolving customer complaints and issues effectively and efficiently.
- Providing product information, troubleshooting guidance, and technical support as needed.
- Processing orders, returns, and exchanges accurately and on time.
- Maintaining a positive and empathetic attitude toward customers at all times.
- Building and maintaining strong relationships with customers to ensure satisfaction and loyalty.
- Keeping records of customer interactions, transactions, comments, and complaints for analysis and reporting purposes.
- Contributing to continuous improvement initiatives by providing feedback on products, services, and processes.
- Adhering to company policies, procedures, and service standards while delivering exceptional customer service.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Accounts / Finance / Tax / CS / Audit
Customer Service
Graduate
Proficient
1
Singapore, Singapore