Accounts Collections Executive

at  Softcat

BE PART OF A TEAM THAT ENABLES BUSINESS GROWTH

We are looking for an Accounts Collections Executives, to help support our team, and to take on collections for approximately 700-800 accounts. The main purpose of the role is to collect overdue payments whilst still maintaining the high levels of customer care, since Softcat takes pride in the level of support that we offer.

As an Accounts Collections Executive, you’ll be responsible for:

• Building and sustaining strong relationships with our Customers, Sales teams and with the other business operation departments within Softcat
• Chasing and collecting payment of invoices that are owed to Softcat
• Can work on your own, to secure these payments by both telephone and E-mail collection.
• Work closely with both the Sales team and Customer Service team, to help resolve any queries that are bought to your attention by our customers
• Updating our internal systems, to make sure thorough notes are kept on all forms of communication relating to each customer

As an Accounts Collections Executive, you’ll be responsible for:

• Building and sustaining strong relationships with our Customers, Sales teams and with the other business operation departments within Softcat
• Chasing and collecting payment of invoices that are owed to Softcat
• Can work on your own, to secure these payments by both telephone and E-mail collection.
• Work closely with both the Sales team and Customer Service team, to help resolve any queries that are bought to your attention by our customers
• Updating our internal systems, to make sure thorough notes are kept on all forms of communication relating to each custome

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop off