Accounts Receivable Administrator

at  Solutions 2 GO

Are you ready to move distribution forward?
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.
Recognized annually as AON’s Best Small and Medium Employer since 2016, Solutions 2 GO is made of 500 employees across the Americas who demonstrate our values of Excellence, Innovation, Efficiency and Impact. We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business.
At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

SKILLS & QUALIFICATIONS:

• 2+ years of experience in AR specially dealing with cash applications and collections.
• Experience working with large accounts such as Walmart and customer portals such as High Radius and Retail Link is considered an asset.
• Degree or diploma in Business with a major in accounting is considered an asset.
• Solid understanding of the entire AR, Sales, Deductions cycle and its interrelationship within the organization.
• Basic accounting skills and knowledge of, including but not limited to, reconciliations and analysis.
• Strong communication skills (both verbal and written), with an ability to sort through ambiguity and promptly resolve deductions related issues.
• High level of accuracy and very detail oriented.
• Strong organizational skills with the ability to meet tight deadlines and handle stressful situations.
• Good customer service skills.
• Proficiency in Microsoft Word and intermediate to advanced application of Excel.
• Knowledge of Great Plains 2015/2018 is an asset.
• Ability to interact professionally with all levels of business personnel and build strong working relationships.
• Ability to work as a team player as well as independently.
  The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.
  Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team
  For more information on Solutions 2 GO Inc., please visit https://www.solutions2go.ca/about.html. #LI-LA

• Manage all functions related to A/R and Collection, including support for cash applications and collections activities.
• Review new customer applications, submit information for credit approval, set up new customers in the system.
• Work with the customer to resolve disputes including working with other AR Analysts to resolve payment application and billing issues.
• Professional communication to customers using email and telephone to notify customer of account details including past due balances, credit limit changes and resolving payment reconciliation issues
• Record customer interactions in the ERP System.
• Escalation and work with the Manager to address customer issues preventing them from making the payment.
• Reconciliation of customer accounts and process any required adjustments in the ERP System.
• Review accounts receivable aging.
• Prepare and distribute necessary weekly, monthly, and ad hoc reports