Accounts Receivable Analyst

at  NCR Corporation

Accounts Receivable Analyst
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
Accounts Receivable Job Description
Position Summary
Reporting to the Revenue Operations Manager, you will play a key role in Hosp SMB Aloha Cloud Accounts Receivable process. Your primary responsibility ensure that accounts receivable, including Billing, Collections, Dispute resolution and Customer Service are properly managed.
The ideal candidate must have a strong analytical and problem solving skills, excellent communication abilities and a commitment to providing exceptional customer service. Also should have a process driven and detail-oriented yet cares about continuous improvement and is always striving to make things better. That will make a lasting impact on the success and growth of the company.

• Manage accounts receivable process, including accurate and timely billing and invoicing.
• Communicating with customers to ensure prompt and complete payment.
• Conduct collection activities, including making collection calls and sending collection letters.
• Resolve customer disputes and inquiries related to invoices and payments.
• Prepare and analyze accounts receivable reports for management.
• Reconcile customer accounts and resolve any discrepancies.
• Collaborate with cross-functional teams to resolve billing and collection issues.
• Maintain accurate and up-to-date records of customer interactions and payment details.
• Implement and improve collection strategies and processes