Accounts Receivable Assistant

at  Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Accounts Receivable/Credit Control Raising debtor invoices accurately, ensuring the data quoted on the initial request is input onto the Oracle system promptly within 5 days of the request being received within Accounts Receivable. Liaising with various departments within the Trust when incomplete invoice requests are submitted, ensuring that the correct information is supplied to prevent a delay in payment. Ensuring all invoices requests are electronically scanned onto the Oracle system and paper copies filed within 24 hours of the invoice being raised. Supplying copies of required backing data with invoices to allow prompt payment by the customer.
Receiving incoming calls from patients, staff, insurance companies and other NHS organisations, taking ownership of the queries raised and supplying the information required to resolve them, ensuring that data protection is adhered to. Assisting with producing reminder letters and statements for outstanding invoices. Cash Office Daily preparation of floats for both canteen tills and weekly preparation for Pharmacy till and canteen weekend float. Daily collection of canteen cash and weekly collection of pharmacy cash, which involves taking readings of the tills, counting the cash, balancing back to the receipted amount, entering all details onto a spreadsheet and then receipting all cash into the Trusts income.
Ad hoc collection of cash from Occupational Therapy, etc. as and when required. Receipting and recording of the payments received in the Trust in the form of card, cash and cheque in accordance with the Standing Financial Instructions. Issuing of Trust controlled stationery, oversight of stock levels and re-ordering where required.
General Managing own workload and time, organising and prioritising work in order of urgency and relevance, meeting month end deadlines and timetables. Receiving phone calls from patients and customers who require financial information quickly and accurately. Maintenance of an effective working relationship with other members of the Finance Department, other Trust staff, patients and external bodies, actively responding to their needs and delivering a high level of customer satisfaction. Providing cover as required for other members of the team during absences.
Providing new employees with job training and support in own area of expertise

Please refer the Job description for details