Accounts Receivable Assistant

at  The Arch Company

ABOUT US

The Arch Company is the UK’s largest small business landlord, serving thousands of business owners who make a unique and vital contribution to the UK economy. The company purchased Network Rail’s former commercial property estate in early 2019 and have a property portfolio of more than 5,000 railway arches, business estates, former station buildings and other properties.
The Arch Company is proud to be the landlord to a diverse, passionate group of small business owners, entrepreneurs and community organisations across England and Wales. The Arch Company shareholders are TT Group and Blackstone Property Partners.
We’re committed to creating a diverse, inclusive, and equitable workplace, so if you’re interested in this job but don’t meet every aspect of the job description, we’d still encourage you to apply. You might be the ideal candidate for this role, or other positions.

KEY ACCOUNTABILITIES

• Manage and maintain generic mailboxes and working trackers within the team’s SLA and as defined by our processes and protocols.
• Maintain system records for all properties and customers.
• Process lease transactions, accurately and within SLA’s, within our accounting system (Horizon v.10.3), including new lets, rent reviews, stops, terminations.
• Process daily customer invoices.
• Process weekly reminder letters.
• Analyse data/reports to timetable and present findings to managers / business.
• Undertake ad-hoc requests with regards to data cleansing activities.
• Handle all correspondence in an efficient and customer focused manner.
• Contribute to process improvements within the Business Support, Accounts Receivable, Finance and Business functions.

SKILLS, KNOWLEDGE, AND EXPERIENCE

Essential

• Strong communication with the ability to interact at all levels
• Strong organisational skills
• Strong attention to detail and accuracy in processing financial data
• Strong time management skills
• Positive and proactive team player
• Previous experience in either accounts receivable or data management role
• Proficiency in using accounting software(s) and MS Excel

Desirable

• Working towards, or has gained, finance qualification equivalent to AAT or above
• Experience with problem-solving and process improvement
• Experience in the property sector and landlord agreements

The Accounts Receivable Assistant will be positioned within our Business Support team, where they will demonstrate high levels of customer services within our organisation, have exceptional administrative skills and a keen eye for improvements and detail. They will support both the business and finance teams to ensure our property and customer database are maintained accurately, and responsible for all customer billing.