Accounts Receivable Associate

at  GSMA

Department: Finance
Team: Accounts Receivable
Location: London
Position type: Full-Time
What the hiring manager says
This is an exciting opportunity to join GSMA, an industry organisation representing the interests of the largest mobile network operators globally, whilst also hosting some of the largest mobile communications events such as Mobile World Congress Barcelona.
This is a varied role that offers the opportunity to work for a leading brand representing some of the largest mobile operators globally alongside a dedicated team.
Will Jaques, Accounts Receivable Manager
About the Role
This role will focus on accurate and prompt billing across multiple lines of business for a global brand. Working closely with the Membership, Sales and Credit Control team, this role will ensure GSMA is providing an excellent service to our clients whilst also being a main focal point for all queries. It will be based in the London office and will report into the Accounts Receivable Manager based in London, UK.
Your main duties will be to:

Daily Tasks

• Generating invoicing and account statements for multiple revenue streams
• Posting of daily bank receipts including credit card payments and liaising with AP team for bank reconciliations
• Maintaining shared AR mailbox and responding to clients in a timely manner ensuring all requests are adhered to and completed
• Maintaining customer accounts ensuring all receipts are posted accurately, and in a timely manner along with updating customer groups and customer contacts
• Onboarding new customers as per customers’ requirements, via vendor forms and customer portals to ensure payments are completed in a timely manner, including reviewing COC and T&Cs with sign off from legal team
• Uploading invoices to client portals as required
• Working with Integrations teams on development and maintenance of list of Members who require special arrangements for billing (POs, Hard Copy Invoices, Tax Certificates, WHT Adjustments etc.) and ensure these needs are met in a timely manner
• Main POC for billing and payment queries for multiple revenue streams
• Working in close collaboration with registration team over MWC Barcelona to ensure all attendees are able to attend the event without any issues, including invoicing requests, credit card receipts, refunds and reconciling from the administration system to ensure payments are correctly applied to registered attendee accounts
• Close collaboration with credit control team to ensure prompt collections including debt review calls to review any outstanding items

Month End

• Full review of sales ledger at month end including write offs/ write backs and any required adjustments
• Proactively reconciling sales ledger to GL accounts ahead of month end close
• Ensuring all revenue is managed and released at month end in a timely manner to ensure correct revenue reporting and liaising with the Finance Business Partners
• Review of bad debt and ensuring accruals are posted
• Ensuring balance sheet reconciliations are completed for month end close and sent to the Financial Accounting team for approval
• Downloading of month end reports from finance system

Ah hoc

• Raising ad hoc invoice requests from finance system ensuring they meet with billing standards and requirements (e.g. contracts attached, PO’s listed as required, correct project and GL account used)
• Completion of tax documents as per customers request, including withholding tax certificates
• Ad hoc tasks/ reporting as required

About You
The role demands a dedicated and motivated individual who is able to work both independently and as part of a team. They must be proactive, forward thinking and willing to continually develop and improve process performance with demonstrable experience in a similar role.

The ideal candidate will also demonstrate:

• Proven experience of working in a fast-paced environment with the ability to prioritise effectively and manage expectations
• Experience and knowledge of high volume - high pressure billing on a global level
• AR queries resolution experience
• Experience in international markets
• Exposure in accounts receivable reconciliations
• Excellent Microsoft Office skills including advanced Excel (pivot tables, lookups etc.), Word (mail-merge)
• Highly organised individual with excellent attention to detail
• Tenacious and deadline-driven
• Strong levels of customer service and solutions-oriented
• Good communication skills at all levels including key stakeholders
• Very strong written English and professional manner
• Excellent team-player, used to working towards shared objectives
• Able to work autonomously and with the ability to recognize when to request assistance
• An additional language (Spanish or French) would also be preferable but not a necessity

Contract type
Regular
Worker type
Employee
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our
career site
, our
LinkedIn
page and our
Twitter
page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

• Generating invoicing and account statements for multiple revenue streams
• Posting of daily bank receipts including credit card payments and liaising with AP team for bank reconciliations
• Maintaining shared AR mailbox and responding to clients in a timely manner ensuring all requests are adhered to and completed
• Maintaining customer accounts ensuring all receipts are posted accurately, and in a timely manner along with updating customer groups and customer contacts
• Onboarding new customers as per customers’ requirements, via vendor forms and customer portals to ensure payments are completed in a timely manner, including reviewing COC and T&Cs with sign off from legal team
• Uploading invoices to client portals as required
• Working with Integrations teams on development and maintenance of list of Members who require special arrangements for billing (POs, Hard Copy Invoices, Tax Certificates, WHT Adjustments etc.) and ensure these needs are met in a timely manner
• Main POC for billing and payment queries for multiple revenue streams
• Working in close collaboration with registration team over MWC Barcelona to ensure all attendees are able to attend the event without any issues, including invoicing requests, credit card receipts, refunds and reconciling from the administration system to ensure payments are correctly applied to registered attendee accounts
• Close collaboration with credit control team to ensure prompt collections including debt review calls to review any outstanding item