Accounts Receivable- Billing

at  Blackrock Health Blackrock Clinic

2. COMMUNICATION SKILLS

2.1 Communicate appropriately with colleagues and other members of the team.
2.2 Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.
2.3 Recognise limitations and seek assistance where necessary.
2.4 Attend and contribute to appropriate meetings.
2.5 Accept constructive advice when appropriate.
2.6 Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic.

3. GENERAL EXPECTATIONS

3.1 Support the philosophy, objectives and goals of Blackrock Clinic.
3.2 Observe the appropriate lines of authority.
3.3 Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.
3.4 Demonstrate flexibility by assisting in all areas of the hospital/clinic as required.
3.5 The Ward/Unit Manager depending on the availability of locum cover will arrange annual leave; this usually means the holiday periods i.e. Easter, summer and Christmas.
3.6 Participate in developing and providing quality care within Blackrock Clinic.
3.7 Assist in orientation of new personnel.
3.8 Continue to develop personal knowledge and skills and seeks outside educational opportunities.
3.9 Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic.
3.10 Is always punctual on duty.
This job description indicates the main responsibilities of the post and is subject to periodic revision and amendment with the post holder.

ROLE PURPOSE

Manage work in progress for inpatient and day-case patients, raising invoices and resolving queries in a timely manner whilst maintaining a professional relationship with clients
Deal with patient, consultant and staff queries in a professional and courteous manner.