Accounts Receivable Clerk - German speaker

at  Teleperformance Portugal

What you can expect
Are you passionate about Finance and Accounting and have experience in this area?
We are looking for our new Accounts Receivable Clerk to join our team in the German market!
If you feel like this is up your speed, then you may be the person we are looking for!
The contract will be signed directly with the client.
Our client
Our client is a medical technology company that makes groundbreaking products, software, and solutions that enable healthcare providers to help their patients achieve extraordinary results.

What you’ll do

• Process and apply incoming payments accurately to customer accounts and their transfer to general accounting;
• Check outstanding amounts and customer solvency, block and unblock orders following the manager’s guidance;
• Reconcile payments received with outstanding invoices;
• Investigate and resolve discrepancies in a timely manner;
• Bank reconciliation and bank administration;
• Interact with customers to address billing inquiries and resolve outstanding issues;
• Provide excellent customer service while maintaining a professional and courteous demeanor;
• Collaborate with sales and customer service teams to ensure customer satisfaction;
• Monitor and manage overdue accounts;
• Implement effective collection strategies to minimize outstanding receivables;
• Collaborate with internal stakeholders to resolve payment issues and disputes;
• Prepare regular reports on accounts receivable status;
• Analyze data to identify trends and recommend process improvements;
• Contribute to month-end and year-end closing activities;
• Carry out legal, fiscal, and social monitoring;
• Support continuous improvement initiatives in finance processes.

What you’ll need

• Education: bachelor’s degree in finance, Accounting, or related field preferred;
• Experience: 2+ years of relevant experience in accounts receivable or finance;
• Language Skills: Proficiency in English; additional European languages are a plus;
• Technical Skills: Strong proficiency in Microsoft Excel and ERP systems;
• Communication Skills: Excellent verbal and written communication skills;
• Detail-oriented with a focus on accuracy;
• Proactive problem solver with a can-do attitude;
• Ability to work collaboratively in a team environment;
• Strong organizational and time-management skills.

Benefits

• Health Insurance (employees with an Aon sponsored health plan that provides competitive coverage (50th percentile), 24/7 Doctor App, 2nd medical opinions, prescription, dental and vision coverage and more);
• Sick Leave (100% of pay for the first 3 days of a state paid leaves, would not apply for hospitalizations covered by the state from day 1, vacation and holidays and 25 days of vacation and the state mandated 13 public holiday.
• The contract will be signed directly with the client.

Teleperformance Portugal
Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!
With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal

• Process and apply incoming payments accurately to customer accounts and their transfer to general accounting;
• Check outstanding amounts and customer solvency, block and unblock orders following the manager’s guidance;
• Reconcile payments received with outstanding invoices;
• Investigate and resolve discrepancies in a timely manner;
• Bank reconciliation and bank administration;
• Interact with customers to address billing inquiries and resolve outstanding issues;
• Provide excellent customer service while maintaining a professional and courteous demeanor;
• Collaborate with sales and customer service teams to ensure customer satisfaction;
• Monitor and manage overdue accounts;
• Implement effective collection strategies to minimize outstanding receivables;
• Collaborate with internal stakeholders to resolve payment issues and disputes;
• Prepare regular reports on accounts receivable status;
• Analyze data to identify trends and recommend process improvements;
• Contribute to month-end and year-end closing activities;
• Carry out legal, fiscal, and social monitoring;
• Support continuous improvement initiatives in finance processes