Accounts Receivable Clerk - Italian speaker

at  Teleperformance Portugal

What you can expect
Are you passionate about Finance and Accounting and have experience in this area? We are looking for our new Accounts Receivable Clerk to join our team in the Italian market!
If you feel like this is up your speed, then you may be the person we are looking for!

• Process and apply incoming payments accurately to customer accounts and their transfer to general accounting;
• Check outstanding amounts and customer solvency, block and unblock orders following the manager’s guidance;
• Reconcile payments received with outstanding invoices;
• Investigate and resolve discrepancies in a timely manner;
• Bank reconciliation and bank administration;
• Interact with customers to address billing inquiries and resolve outstanding issues;
• Provide excellent customer service while maintaining a professional and courteous demeanor;
• Collaborate with sales and customer service teams to ensure customer satisfaction;
• Monitor and manage overdue accounts;
• Implement effective collection strategies to minimize outstanding receivables;
• Collaborate with internal stakeholders to resolve payment issues and disputes;
• Prepare regular reports on accounts receivable status;
• Analyze data to identify trends and recommend process improvements;
• Contribute to month-end and year-end closing activities;
• Carry out legal, fiscal, and social monitoring;
• Support continuous improvement initiatives in finance processes