Accounts Receivable Collector

at  Gates Corporation

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.
Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.
Let’s simplify it, think belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

• Daily cash application completed on assigned accounts.
• Creation and management of customer deductions and coordinating internal or external resolution.
• Reviews and monitors delinquent accounts within an assigned customer account portfolio.
• Completes daily contact with customer A/P associates using various methods (i.e., phone, email, etc.).
• Documents all portfolio management activities (business-to-business collections).
• Fulfills customer requests for copies of invoices, credit memos and statements.
• Mediates and facilitates between customer and internal Gates’ departments such as Customer Service, Marketing, Distribution, Sales, and others as needed.
• Provides various monthly reporting of collections activity for assigned accounts as determined by management.
• Define overall process of deduction steps through AR and other departments (Pricing, CX Team, Commercial Team)
• Investigate and research invoice discrepancies.
• Collaborate with the accounts receivable team to track, validate, and clear customer deductions.
• High understanding of reason codes and action to follow
• Work closely with Pricing Analysts to ensure a customer has the correct price in their system.
• Ability to understand and access customer portals to confirm quotes and price levels.