Accounts Receivable/Credit Control Team Member

at  Bupa

Accounts Receivable/Credit Control Team Member
Job Description:

HERE YOU’LL BE WELCOMED. WE CHION DIVERSITY AND WE UNDERSTAND THE IMPORTANCE OF OUR PEOPLE REPRESENTING THE COMMUNITIES AND CUSTOMERS WE SERVE. YOU’LL FIND AN INCLUSIVE ENVIRONMENT WHERE YOU CAN BE YOURSELF AND WHERE EVERYONE IS DRIVEN BY THE SAME PURPOSE - HELPING PEOPLE LIVE LONGER, HEALTHIER, HAPPIER LIVES AND MAKING A BETTER WORLD.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.
No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

ROLE OVERVIEW

Due to growth and development within the team, we are looking for an Accounts Assistant to join the team. The Accounts Assistant would join a dedicated team that would support our Care Home network with credit control activities. This is an exciting, busy role that is an excellent opportunity to gain further operational finance experience.

WHAT YOU’LL DO:

• Action appropriately all correspondence from customers/internal Bupa departments regarding credit control queries.
• Provide a high standard of service and administration to all internal and external customers including adding comprehensive notes onto the billing system.
• Take responsibility for the debt position on a portfolio of customers and liaise closely with the care home administrators, Senior Financial Administrators and regional teams.
• Monitor the account balances of each customer in their portfolio to ensure that the debt position is under control and that problem areas are investigated and reported where necessary and payment plans are agreed or forwarded on to relevant area to resolve.
• Manage the total and individual debt position on their portfolio and ensure the timely collection of monies outstanding in line with stipulated policies and procedures.
• Ensure central billing is undertaken on a timely basis and in line with business policy and procedures.