Upjohn Export B.V. sucursal Costa Rica
At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
Partnership – Leveraging our collective expertise to connect people to products and services.
Every day, we rise to the challenge to make a difference and here’s how the Accounts Receivable Senior Associate role will make an impact:
An AR Analyst is responsible for tracking and analyzing customer accounts receivable balances. They must be able to collect and summarize data from various sources, maintain customer accounts, look for trends and analyze data to track payments and improve customer collections. AR Analysts are also responsible for identifying and resolving discrepancies and deductions in customer payment records. Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts discrepancies. Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports. Research to identify and resolve customer accounts receivable issues.
Perform job functions in accordance with all applicable Standard Operating Procedures (SOP), federal and state laws, Occupational Safety and Health Administration (OSHA) guidelines, health authority regulations, and departmental processes.

Key responsibilities for this role include:

• Ensure all assigned duties are performed within the guidelines of Viatris’ internal controls, policies, and procedures.
• Monitor and review customer accounts receivable balances.
• Develop a solid understanding of customer policies and procedures relating to AR towers and adherence to Customer and/or State agreement’s verbiage.
• Read and interpret customer and/or state agreements to ensure payments are calculated accurately and contractually compliant.
• Work collaboratively with other departments and Local Stakeholders within organization.
• Provide solutions, investigate and provide feedback on accounting irregularities.
• Proactively build in lead time to execute payments within compliance boundaries (due dates).
• Calculate Customer and/or State payments and prepare required reporting, utilizing various reporting and system tools.
• Provide Management summary level sales and rebate data along with payment requests.
• Provide detailed information to Government Reporting as needed.
• Record, track and monitor status of customer payments and respond to customer inquiries on payment status. Ensure the accuracy and integrity of information used in calculations and reporting.
• Support larger, more complex customer accounts. Reconcile payment variances and trends to resolve customer issues, including collection of customer deductions.
• Effectively interact with various key internal and external stakeholders, including presentation of customer account status.
• Leads and/or participates in special projects as assigned. Help with the trainings of new employees as needed.
• Investigate and resolve payment discrepancies related to promotions, rebates and claims, or other type of discrepancies like pricing, quantity, product quality, etc.
• Perform other duties as assigned by TL.

The minimum qualifications for this role are:

Education

• Required High school diploma/GED/Higher secondary or equivalent.
• Bachelor’s degree or equivalent.
• Combination of experience and/or education will be taken into consideration.

Experience

• Extensive experience with SAP and FLEX 2-4 years.

Skills and abilities

• Excellent attention to detail and organizational skills.
• Ability to summarize and present large amounts of data in a clear, concise manner.
• Possess excellent verbal and written communication skills.
• Ability to establish and maintain effective business relationships and be a strong team player, with the ability to work with all levels of the company and customer.
• Ability to work independently, prioritize and manage multiple deliverables under tight deadlines.
• Strong computer application skills especially Microsoft Excel and Word.
• Must be able to protect confidential and sensitive information.

Language skills

• Ability to read and interpret complex business and/or technical documents.
• Ability to write comprehensive reports and detailed business correspondence.
• Ability to work with managers or directors and communicate ambiguous concepts.
• Ability to present to a group across the organization.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.

LI-Remot

• Ensure all assigned duties are performed within the guidelines of Viatris’ internal controls, policies, and procedures.
• Monitor and review customer accounts receivable balances.
• Develop a solid understanding of customer policies and procedures relating to AR towers and adherence to Customer and/or State agreement’s verbiage.
• Read and interpret customer and/or state agreements to ensure payments are calculated accurately and contractually compliant.
• Work collaboratively with other departments and Local Stakeholders within organization.
• Provide solutions, investigate and provide feedback on accounting irregularities.
• Proactively build in lead time to execute payments within compliance boundaries (due dates).
• Calculate Customer and/or State payments and prepare required reporting, utilizing various reporting and system tools.
• Provide Management summary level sales and rebate data along with payment requests.
• Provide detailed information to Government Reporting as needed.
• Record, track and monitor status of customer payments and respond to customer inquiries on payment status. Ensure the accuracy and integrity of information used in calculations and reporting.
• Support larger, more complex customer accounts. Reconcile payment variances and trends to resolve customer issues, including collection of customer deductions.
• Effectively interact with various key internal and external stakeholders, including presentation of customer account status.
• Leads and/or participates in special projects as assigned. Help with the trainings of new employees as needed.
• Investigate and resolve payment discrepancies related to promotions, rebates and claims, or other type of discrepancies like pricing, quantity, product quality, etc.
• Perform other duties as assigned by TL