Accounts Receivable Specialist

at  CDW

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
The Accounts Receivable Specialist manages a portion of the organizations accounts receivable to ensure that CDW customers are paying invoices in a timely manner while preserving our customer relationships and supporting the Sales Department.

WHO WE ARE:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

• Analyze and reconcile complex customer accounts
• Continuously review top owing and past due accounts
• Handles the collection efforts of more complex and meaningful accounts with the teams book of business
• Contact customers to resolve invoice concerns and ensure prompt payment
• Collaborate cross-functionally to resolve customer issues
• Identify accounts that need to be prioritized and escalated
• Proactively build and maintain positive working relationships with internal and external stakeholders
• Support the outsourced team by answering or forwarding emails, suggesting account holds and proactively recommending next steps in the collection process (responsibility specific to those supporting RMS)
• Special Project assignments as needed