Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
Lightspeed is looking for an Accounts Receivable Specialist to join our growing team. You will be part of the Finance team and you will hold a customer-facing role and will primarily be responsible for contacting our customers with overdue account balances. If you love talking to customers, are familiar with accounting practices and can remain friendly, calm and authoritative, then this is the job for you!

What you’ll be doing:

• Manage delinquent portfolio accounts
• Maintain accurate and detailed notes of conversations with delinquent customers to facilitate further collection activities.
• Oversee accounts with past-due balances to ensure timely payments and maintain good standing.
• Handle emails and manage communications via Slack channels.
• Identify, prepare, and forward accounts to the appropriate collection agencies.
• Maintain ongoing communication with collection agencies to resolve delinquent accounts.
• Generate and review reports to identify and address overdue accounts.
• Assist in month-end closing processes related to accounts receivable.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Collaborate with other departments to resolve billing and payment discrepancies.
• Contribute as part of the wider team to achieve organizational objectives, even if this means performing tasks outside the typical scope of your role.

What you will bring to the team:

• Attention to Detail and Accuracy
• Ideally 1 year of experience in accounts receivable
• Excellent communication in both, German and English
• Technological Proficiency
• Communication and Customer Service
• Problem-Solving and Negotiation
• Analytical Thinking
• Problem-Solving
• Time Management
• Knowledge of Financial Regulations
• Data Entry and Documentation
• Ethical Conduct
• Financial Acumen

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

What’s in it for you?

• Come live the Lightspeed experience…
• Ability to do your job in a truly flexible environment;
• Unlock your potential with our growth program, paving the way for promotions and career advancement;
• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit when you travel by public transport
• Regular breakfast or lunches, drinks & snacks in our Berlin office

LI-ED1 #sales #account Management #businessdevelopment #LI-ED1

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

• Manage delinquent portfolio accounts
• Maintain accurate and detailed notes of conversations with delinquent customers to facilitate further collection activities.
• Oversee accounts with past-due balances to ensure timely payments and maintain good standing.
• Handle emails and manage communications via Slack channels.
• Identify, prepare, and forward accounts to the appropriate collection agencies.
• Maintain ongoing communication with collection agencies to resolve delinquent accounts.
• Generate and review reports to identify and address overdue accounts.
• Assist in month-end closing processes related to accounts receivable.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Collaborate with other departments to resolve billing and payment discrepancies.
• Contribute as part of the wider team to achieve organizational objectives, even if this means performing tasks outside the typical scope of your role