Accounts Receivable Specialist

at  Hunter Douglas

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?
One of the pillars of our North American division is spread across four different sites in Mexico, where a blend of manufacturing and fabrication occurs. At each location, we pride ourselves on exemplary safety and employee-first standards, pioneering production processes to be best in class. Our focus on quality and growth makes us an employer of choice and helps us maintain our culture of excellence.

POSITION OVERVIEW

Process, research, and resolve exceptions relating to customer invoices and payments. Ensures all credit and accounts receivable responsibilities are executed according to established policies and procedures and efficiently, timely, and accurately. Provides ongoing support to dealers and internal customers and identifies and implements process improvement opportunities.

An employee in this position may be called upon to do any or all of the following essential functions.

• Review the hold list of customer orders and release per policy
• Process payments on pre-paid accounts
• Contact open-term customers that are ten days past due
• Alert Supervisor of any accounts that need credit limit adjustments and communicate decisions to customers
• Clear invoices with payments
• Provide exceptional customer service
• Answer all voice-mails on time and answer all customer inquiries
• Notify customers of unused credit balances and duplicate payments
• Participates in special projects as assigned