Accounts Receivable Specialist Mixed shift

at  Motorola Solutions

COMPANY OVERVIEW

At Motorola Solutions, we’re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

JOB DESCRIPTION

The Accounts Receivable Specialist reports the Receivables Team Lead and is responsible for maximizing cash collections by enforcing payment terms and collecting past due monies.
The Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Specialist will be responsible for maintaining working relationships with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

BASIC REQUIREMENTS

• Requires 1- 3 years experience in the collection/customer service function in the multinational environment
• Willingness to work US hours (mixed shift: part of the month morning hours, part of month evening shift - 2nd shift)
• Bachelor’s/Master’s Degree in Economy / Finance /Accounting
• Excellent English
• Demonstrated ability to support team efforts as a team member
• Ability to develop professional expertise
• Ability to enforce payment terms & collect money from customers
• Make decisions using sound judgment and consult when appropriate
• Very strong communication and interpersonal skills
• Ability to multi-task & prioritize
• MS Excel with basic knowledge of other MS applications
• Knowledge of Oracle is a plus

TRAVEL REQUIREMENTS

None

• Monitors activity of accounts portfolio and contacts customers regarding late payments.
• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
• Makes recommendations regarding the use of 3rd party assistance to collect debts.
• Assists credit analysts in setting credit limits. May also assist in the product return process.
• Reviews delinquent accounts with upper management. Provides regular collection forecast reports to finance.
• Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings
• Close cooperation and building relationships with key customers