Accounts Receivable Supervisor

at  American Restaurant Services Ltd

POSITION OVERVIEW:

We are seeking a skilled and motivated Accounts Receivable Supervisor to oversee and manage our company’s accounts receivable department. The ideal candidate will ensure timely processing of all receivables, supervise a team of two collection agents , and ensure that all financial records and reports are accurate. You will work closely with the Office Manager to streamline processes, improve cash flow, and resolve any billing or payment issues with clients.

Key Responsibilities:

• Supervise and manage the day-to-day operations of the collections team, ensuring that all accounts are properly managed, and payments are processed accurately and on time.
• Lead, train, and mentor the team of collection clerks, providing guidance, feedback, and support to optimize performance.
• Monitor and review accounts receivable aging reports, ensuring that outstanding balances are pursued in a timely and effective manner.
• Oversee the preparation of invoicing and credit memos, ensuring that all documents are accurate and in compliance with company policies.
• Resolve complex billing and payment issues by working closely with clients, internal departments, and external partners.
• Maintain and review client account records, ensuring accuracy in payment terms, billing, and collections.
• Develop and implement best practices and continuous improvements for accounts receivable processes to streamline operations and improve cash flow.
• Prepare weekly and monthly reports on accounts receivable performance, including aging reports, cash application, and collections metrics.
• Ensure compliance with all internal controls, accounting standards, and regulatory requirements.
• Handle escalated customer inquiries and disputes professionally and efficiently, ensuring client satisfaction while maintaining company policies.
• Collaborate with other departments, including sales and customer service, to ensure smooth operations and effective communication regarding outstanding invoices.

Qualifications:

• Post-secondary education in Accounting, Finance, or a related field (CPA or equivalent designation is an asset).
• A minimum of 3-5 years of experience in accounts receivable, with at least 2 years in a supervisory or leadership role.
• Strong understanding of accounting principles, financial reporting, and collections practices.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and senior management.
• Proficient in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Office Suite (Excel, Word).
• Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Knowledge of Canadian accounting regulations and tax laws is an asset.
• Ability to work independently and as part of a team, showing leadership and initiative.

Additional Skills:

• High attention to detail and accuracy.
• Ability to analyze and resolve problems in a timely and effective manner.
• Strong customer service and conflict resolution skills.
• Experience with process improvements and automation in the accounts receivable function.

Job Type: Full-time
Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Vision care

Schedule:

• Monday to Friday

Application question(s):

• How many years of professional experience do you have working in accounting or finance?
• Have you ever supervised or managed a team in an accounting or finance role? If so, how many?
• Do you have experience managing accounts receivable aging reports and collections?
• What software do you fill comfortable working in? What would you put yourself at, basic, intermediate or advanced?
• Are you familiar with Canadian accounting regulations and tax laws related to accounts receivable?

Are you familiar with Canadian accounting regulations and tax laws related to accounts receivable?

Are you familiar with Canadian accounting regulations and tax laws related to accounts receivable?

• Are you able to commute and work in Mississauga for this on-site position?

Work Location: In perso

• Supervise and manage the day-to-day operations of the collections team, ensuring that all accounts are properly managed, and payments are processed accurately and on time.
• Lead, train, and mentor the team of collection clerks, providing guidance, feedback, and support to optimize performance.
• Monitor and review accounts receivable aging reports, ensuring that outstanding balances are pursued in a timely and effective manner.
• Oversee the preparation of invoicing and credit memos, ensuring that all documents are accurate and in compliance with company policies.
• Resolve complex billing and payment issues by working closely with clients, internal departments, and external partners.
• Maintain and review client account records, ensuring accuracy in payment terms, billing, and collections.
• Develop and implement best practices and continuous improvements for accounts receivable processes to streamline operations and improve cash flow.
• Prepare weekly and monthly reports on accounts receivable performance, including aging reports, cash application, and collections metrics.
• Ensure compliance with all internal controls, accounting standards, and regulatory requirements.
• Handle escalated customer inquiries and disputes professionally and efficiently, ensuring client satisfaction while maintaining company policies.
• Collaborate with other departments, including sales and customer service, to ensure smooth operations and effective communication regarding outstanding invoices