Accounts Receivable Supervisor

at  Integral Diagnostic Group

DESCRIPTION

Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, Warrnambool, and the surf coast.
Lake Imaging is part of Integral Diagnostics (IDX Group), a leading provider of quality diagnostic imaging services in clinics across Australia and New Zealand, with an established reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams.

ABOUT THE ROLE

Lake Imaging are searching for an Accounts Receivable Supervisor to join our Geelong team. You will play a pivotal role in managing and overseeing the financial, administrative, and clerical functions of the Accounts Receivable team. Your key responsibilities include ensuring efficient processing and collection of patient accounts and claims while leading a team to achieve financial goals.
In this role, you will also handle compliance with relevant laws and regulations, as well as internal policies and procedures. You will be integral to supporting Lake Imaging’s operations through your expertise in payment processing, aged debt management, adjustments, and refunds.

KEY RESPONSIBILITIES:

• Payment Processing: Oversee daily payment reconciliation and ensure all financial transactions, including Bpay, Direct Credits, and other payment methods, are processed accurately.
• Billings and Invoicing: Review daily billing lists, manage invoicing and follow-up of accounts
• Management of Aged Debtors: Monitor collection reports, manage collection processes for various debtor groups, in accordance with finance requirements.
• Adjustments and Refunds: Analyse and monitor refunds, manage the Refund Register, and address refund-related issues efficiently.
• Reporting: Provide daily receipts reports, bank reconciliation information, AR team reports, and monthly Key Result Areas Reports.
• Customer Service: Support staff and management with billing-related inquiries and investigate and resolve customer enquiries
• People Management: Lead and support the AR team, including recruitment, staff training, and ongoing performance management.