Accounts Team - SA1

at  Carson Solutions

Annapolis Junction, Maryland, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Nov, 2024USD 95000 Annual08 Aug, 20245 year(s) or aboveLinux,GedNoNo
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Description:

EXPERIENCE:

HS or GED with 10 years of experience
Bachelors with 5 years of experience

Responsibilities:

Resolves technical requests from self-service tickets in support of internal and/or outside
customers.
Creates, deletes, and modifies customer accounts.
Maintains and updates records and tracking databases.
Alerts management to recurring problems and patterns.
Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced
environment.
Must be able to multi-task and possess good communication and customer service skills.


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Annapolis Junction, MD, USA