Accreditation Officer

at  Talent Sphere Ltd

COMPANY:

Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 27 years. During this time, they’ve helped the home improvement industry raise installation standards, strengthened the vetting & accreditation procedures, and provided consumers with quality financial protection. Qualitymark has issued over 1,000,000 Policies.
Based in contemporary offices on the edge of Chorley, Qualitymark Protection is offering a career with opportunities. Proud to be part of the Jarion Portfolio of companies, all opportunities through the portfolio, predominantly based within the Chorley area will be open to the successful candidate.
Qualitymark are a business building a future for our employees through diverse investments and continued ambitious growth.

JOB DESCRIPTION

We are seeking a motivated and detail-oriented Accreditation Officer to join our dedicated team. In this role, you will work with new and existing clients to ensure compliance with our accreditation standards. Comprehensive training will be provided to support your success.
While experience in a similar industry is preferred, it is not essential. The ideal candidate will bring enthusiasm, a proactive attitude, strong data interpretation skills, and the ability to thrive in a fast-paced environment.

• Client Accreditation:

Assess and accredit new clients based on established accreditation criteria.

• Client Communication:

Interact with clients via phone and email to gather necessary information and provide support.

• Workload Management:

Organise and prioritise tasks to meet service level agreements and maintain high efficiency.

• Document Review and Research:

Review client-submitted documents to verify compliance with regulations and company policies.

• Collaboration:

Coordinate with compliance, business, and senior management teams to address areas for improvement and ensure smooth processes.

• Record Keeping and Reporting:

Maintain accurate records in the CRM system and generate reports as required.