ACE Support/Operational Engineer

at  Skillspark AB

STARTASAP

DURATION> 12 months

• Industry: logistic
• Contract: 12 months + extension
• Work model: 100% Remote
• Rate: 165 PLN / h on B2B contract

We are looking for 2 x ACE Support and Operational Engineers with a strong technical background to join our team. The ideal candidate will have extensive hands-on experience in ACE operations and support, coupled with advanced troubleshooting capabilities and knowledge of key technologies.

SKILLS:

• ACE Operational Experience: Minimum 3 years of hands-on experience in ACE operations.
• ACE Support Experience: Minimum 3 years of experience providing technical support for ACE environments.
• Strong troubleshooting skills with the ability to address technical issues, flow-related problems, and tracking concerns.
• Proficient in Azure and/or OpenShift Pipelines.
• In-depth knowledge of Kubernetes for container orchestration.
• Expertise in IBM ACE (App Connect Enterprise) and its integration processes.
• Experience with IBM MQ (Message Queue) and IBM MQ MFT (Managed File Transfer).
• Familiarity with Elastic Stack for monitoring, logging, and performance analysis.

PREFERRED QUALIFICATIONS:

• Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
• Strong communication skills and the ability to collaborate with various teams.

• Provide support and expertise in ACE operations and troubleshooting.

• Providing support for each of the timezones: EMEA, AMER and APAC.

• Identify, analyze, and resolve technical issues, flow-related issues, tracking problems, and other operational challenges.
• Collaborate with cross-functional teams to ensure smooth pipeline operations and infrastructure management.