Activation Specialist (Mekari Jurnal)

at  Mekari PT Mid Solusi Nusantara

Mekari is Indonesia’s no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.
To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

JOB DESCRIPTIONS:

• Assist clients to setup applications appropriate to clients’ requirements
• Provide product training to users
• Provide consultancy for a client about best practice Accounting Software
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues
• Gather client’s information and implement them to the system
• Assist the developer team with bug testing of the application and new features
• Regularly report to the manager about client’s needs and problems

REQUIREMENTS/QUALIFICATIONS:

• Candidate must possess at least a Bachelor’s Degree of Accounting or equivalent
• Required skills: accounting. Having knowledge in tax is a plus
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills
• Comfortable with numbers and meeting clients
• Fast learner and independent
• Good interpersonal and teamwork skills
• Able to work under pressure

Please refer the Job description for details