Activation Specialist (Mekari Jurnal)

at  Mekari PT Mid Solusi Nusantara

Mekari is Indonesia’s no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10+ years of journey we have reached over 1 Million platform users, and we’re not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

JOB DESCRIPTIONS:

• Assist clients to setup applications appropriate to clients’ requirements
• Provide product training to users
• Provide consultancy for a client about best practice Accounting Software
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues
• Gather client’s information and implement them to the system
• Assist the developer team with bug testing of the application and new features
• Regularly report to the manager about client’s needs and problems

REQUIREMENTS/QUALIFICATIONS:

• Candidate must possess at least a Bachelor’s Degree of Accounting or equivalent
• Required skills: accounting. Having knowledge in tax is a plus
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills
• Comfortable with numbers and meeting clients
• Fast learner and independent
• Good interpersonal and teamwork skills
• Able to work under pressure

Please refer the Job description for details