Active Communities and Sport Inclusion Manager

at  Serco Plc

Full time, permanent
Lilleshall, TF10 9AT or Bisham, SL7 1RR
40 hours per week
Up to £35,000 + Car + Excellent Benefits
Here at Serco Leisure our goal is to encourage active, healthy lifestyles and to be the destination of choice for being part of an active community, whilst helping you to ‘make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for an Active Communities and Sport Inclusion Manager to join our team on our most prestigious leisure contract, Sport England National Centres.
Sport England contract consists of two National Sports Centre at Bisham Abbey National Sports Centre and Lilleshall National Sports Centre. These facilities are two of the UK’s National Sports Centres, providing world-class sporting facilities for individuals, the local community and some of the country’s leading sportsmen and women and a proud UK Sport Accredited Elite Training Centre.
As Active Communities and Sport Inclusion Manager your role will be to deliver the strategic outputs of Sport England’s wider strategy of ‘uniting the movement’ across the two National Sports Centres. The objectives of the role are to open up the doors of the National Centres to the wider communities to encourage physical activity as a tool to increase the health and quality of life of the local communities which they are located. This will be through direct programmes and key strategic relationships with active partnerships, public health and other key strategic partners.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

• Google Chrome is the preferred browser to access Serco careers website

YOUR MAIN RESPONSIBILITIES:

Own and deliver the contractual KPI outputs and bring the Sport England strategy to life on the facilities.
KPI and reporting in relevant formats in a professional and timely manner.
Build extensive knowledge in the Sport England strategy and Sport/Active Communities landscape.
Build relationships and work in partnership with all stakeholders to ensure that the strategic objectives of Sport England and Serco Leisure are achieved.
Ensure all aspects of the business are effectively managed to provide high quality standards of service to customers.
Adopt a pro-active approach to the development of the contract ensuring continuous improvement.
Produce a business plan and strategy for the contract and ensure these are monitored and updated as required, taking appropriate action if targets are not met.

WHAT YOU’LL NEED TO DO THE ROLE:

A strong understanding of the leisure landscape and the movement of the Sport England strategy towards a health solution through physical activity. This experience should have a knowledge of the external funding landscape to understand the opportunities for the contract to maximise the external support to increase the health of the population.
Experience in a Senior Active Communities or Sport Development role with evidence of delivering a strategy to increase participation in sport and physical activity.
Ability to take a strategic approach to business and stakeholder management.
Commercial awareness and an operational understanding within the leisure sector.
Must hold a full UK Driving Licence and be able and willing to travel between sites. The role is based 5 days a week on contract at either Lilleshall or Bisham Abbey National Sport Centre.
The role has an expectation to travel to company meetings and conferences at other venues, sometimes with a requirement for overnight stays.
What we offer
Free membership at the Centre plus heavily discounted use of classes and facilities
Free safeguarding training and DBS check
Excellent Development and Training Opportunities
6% employer matched pension contribution
20 days annual leave + Public Holidays
Life assurance up to 2x base salary
Simply health cash plan
Anytime health line
Employee assistance programme
Benefits portal offering discounts on eating out, travel, shopping and entertainment - Employee Benefits (moreleisure.com)
A safe and supportive culture
A chance to make a positive difference to the community
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

• Google Chrome is the preferred browser to access Serco careers website*