Acute Oncology Service Pathway Navigator

at  Bradford Teaching Hospitals NHS Foundation Trust

Closing Date: 11/11/24 (this may change dependent on response)
Shortlisting to take place in the week following closing date: commencing 12/11/24
Interview expected to take place in the week following shortlisting: commencing 18/11/24

The post holder will be part of a wider Acute Oncology Service (AOS) and work closely with patients who have been referred to or contacted the team via the help line. They will provide comprehensive support to the Acute Oncology multidisciplinary team through the co-ordination of primary and tertiary referrals and improve patient experience by providing support, information and reassurance to patients throughout the cancer pathway.

• Improving patient experience by being a sole point of contact for patients and their families, providing support and information throughout the entire CUP cancer pathway.
• Reducing patient cancellations and DNAs (Did Not Attends), therefore speeding up patients’ progress through the optimal lung pathway.
• Increase in compliance with key cancer waiting time targets’, including ensuring every patient referred for the investigation of suspected cancer finds out, within 28 days, whether they do or do not have a cancer diagnosis.
• To improve patient experience when trying to contact other services with the cancer team.
• To deal with non-complex tasks to allow the AOS CNS to focus their expertise on managing the complex care needs of patients when contacting the help line.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people
We are one team
We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
The post holder will be required to work across a range of IT systems to coordinate the booking of patient appointments in the timed optimal Cancer of unknown Primary (CUP) pathway. They will work both directly and indirectly with patients and their families/carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and ensuring patients arrive fully prepared for any interventions. The post holder will provide psychological, emotional and practical support, acting as a point of contact for patients and their families and as a liaison point between referral units

Please refer the Job description for details