Admin & Catering Assistant Mon - Fri

at  Thomas Franks Ltd

KEY PERSONAL SKILLS AND ATTRIBUTES:

• A confident nature and the ability to communicate easily with others (including children) in a busy service environment, is essential.
• An effective team player with good listening skills, the ability to work on own initiative.
• Impeccable personal presentation, hygiene and behaviour towards others.
• Detail conscious and ability to be effective under pressure.
• The ability to be adaptable and flexible as necessary.
• Reliable, honest, loyal and able to demonstrate an open, attentive approach to customer service in a public environment.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, pushing and pulling (of trolleys).
• Experience of working within an office environment processing invoices, updating stock sheets, in putting data, Experience with excel, word, office, an all-round team player, Organised with attention to detail

KNOWLEDGE / COMPETENCIES:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

ABOUT US

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

ROLE REQUIREMENTS (TASK & RESPONSIBILITIES):

• Prepare basic foods for sale/service, following good hygiene and safety practices and to the standards specified.
• Prepare all service areas for the day’s business, in line with specified standards and good hygiene, safety and customer service principles.
• Re-stock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment ensuring all safety measures are adhered to. Properly clean and store equipment for food and beverage service & preparation.
• Complete all/any necessary cleaning/hygiene duties within storage, service and preparation areas in line with set methods and frequencies as may be detailed by the chef manager.
• Serve customers, clients, visitors and guests in line with set service standards and expectations.
• Prepare, set-up, deliver, serve, clear, clean and store away any food, beverages or equipment required for special functions, match teas and/or hospitality services.
• Empty, remove and store rubbish as required.
• Support CM with Print the labels per request, Fill HACCP for the hot and cold hold food records
• weekly bookwork, inputting of invoices, inputting sales data, typing menus

GENERAL RESPONSIBILITIES:

• Ensure attendance to all staff meetings as required.
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and is clean and fresh at all times.
• Ensure any necessary checks are carried out in the service and associated areas for food temperatures, faults, maintenance requirements or equipment shortages.
• Carry out any other reasonable request of management