Admin Officer (Community Therapy Service)

at  Sheffield Teaching Hospitals NHS Foundation Trust

An exciting opportunity has arisen for a permanent post within the Integrated Community Care directorate.
The post holder will provide a confidential and comprehensive administration service to support the Integrated Care Teams of Nurses/Therapists, presenting a professional image at all times. You will also provide efficient and effective administrative services within the Integrated Care Teams at Community Care group bases.
You will assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients and contribute to the achievement of efficient service delivery.
This post will provide admin support for the Community Therapy Team which is part of the ICT service and you will be based at Lightwood House at Norton, Sheffield. However, you must be able to travel to Firth Park Clinic for your initial training and also to cover when necessary.
To provide a high quality, timely, efficient and flexible confidential administration service to the ICT Service.
Provide an interface between patients and healthcare professionals.
Using Trust electronic systems to plan and coordinate patient visits and staff rotas, arranging cover where necessary.
Receive, process and allocate referrals for the ICT Service, triaging urgent referrals and discerning different types of referrals (e.g. Falls pathway), sending the remainder to be triaged and graded as appropriate by the clinical teams within the stipulated waiting times.
To process onward referrals to other Community Services, Voluntary Sector and Social Services, ensuring a high level of customer care.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria

Please refer the Job description for details