Admin Officer

at  St Basils Aged Care NSW ACT

INTRODUCTION:

ADMINISTRATION OFFICER/INTAKE OFFICER – Community Services
Full Time – Fixed Contract
Excellent benefits including salary packaging
Opportunities to develop
Ongoing training and education
About the Role
We are currently looking for a full time Administration Officer/Intake Officer for our Home Care Services located at 130 Croydon Street, LAKEMBA NSW 2195
In this role, you will be the one of the first point of contact for consumers that require assistance with the utilisation of their Home Care Package.
As a key member of the Home Care Administration team, your role will include, but not limited to the following tasks:
Answering all telephone enquiries
Assisting with staff rosters and training schedules
Placing consumer orders with our equipment suppliers.
Maintain files and documentation
General typing and data entry
Ensure efficient operation of the front reception area
Coordinating meetings and taking minutes under the direction of the General Manager

Ability to multi-task and meet deadlines in an autonomous capacity
Strong accuracy and data entry skills
PC literacy, including Microsoft Office Suite
Ability to learn internal software systems
Excellent written and verbal communication skills
Outstanding communication, telephone and customer service skills – able to communicate effectively and positively with co-workers, partner organisations and clients
Experience working within a busy and constantly changing environment
Bright and friendly demeanor, with a willingness to assist with all customer and resident enquiries.
Willingness to learn about the aged care environment