Admin & Sales Coordinator

at  Healway Medical Center LLC

ABOUT US:

Healway Medical Center LLC is a multi-specialty clinic dedicated to providing exceptional healthcare services in dental, general practice, dermatology, and aesthetics. We pride ourselves on our patient-centered approach and are looking for a motivated Patient & Sales Coordinator to join our team.

POSITION OVERVIEW:

The Patient & Sales Coordinator is responsible for driving revenue growth by converting leads into appointments and enhancing patient engagement across our multi-specialty services. This role combines sales techniques with exceptional customer service to ensure a seamless patient experience.

QUALIFICATIONS:

• Bachelor’s degree in Business, Healthcare Administration, or a related field preferred.
• Proven experience in sales, customer service, or healthcare coordination.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
  Job Type: Full-time
  Pay: AED3,000.00 - AED4,500.00 per mont

• Lead Conversion:
• Actively follow up with potential patients through calls, emails, and messages to convert inquiries into appointments.
• Identify patient needs and effectively communicate our services and benefits.
• Patient Engagement:
• Build and maintain strong relationships with patients, ensuring a welcoming and supportive environment.
• Provide information about our multi-specialty services, treatment options, and promotions.
• Sales Strategy:
• Collaborate with the marketing team to develop and implement effective sales strategies and promotional campaigns.
• Track and analyze sales performance metrics to identify areas for improvement.
• Appointment Management:
• Schedule patient appointments and manage the clinic’s calendar efficiently.
• Ensure accurate patient data entry and maintain records in our management system.
• Customer Service:
• Address patient inquiries and concerns promptly, providing solutions and support as needed.
• Conduct follow-up calls post-appointment to gather feedback and encourage referrals.
• Team Collaboration:
• Work closely with medical staff to ensure a coordinated approach to patient care and communication.
• Participate in team meetings to share insights and improve clinic processes.