Admin Support Assistant (Access Services) Part Time

at  City of Carrollton

JOB TITLE: Administrative Support Assistant
DEPARTMENT/DIVISION: Various
REPORTS TO: Varies
SUMMARY: Responsible for providing general clerical and administrative support to department staff to include: greeting customers, answering calls and emails; answering general questions; collecting information from customers; forwarding information along to the appropriate staff; collecting information from supervisor or department staff to be organized and distributed to residents; collecting fees, maintaining and updating confidential department and personnel files; collecting information from multiple sources to create files; processing and tracking purchase orders, invoices, check requests; reconciling purchases against department budget; entering information into and maintaining accuracy of department databases; running standard reports; and opening and distributing mail. Work is performed with moderate supervision.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of basic principles and practices in assigned area of responsibility;
• Skilled in providing customer service to various customers
• Skilled in performing basic mathematical calculations;
• Skilled in maintaining records;
• Skilled in handling multiple tasks simultaneously;
• Skilled in providing customer service;
• Skilled in keyboarding;
• Skilled in operating a variety of modern office equipment;
• Skilled in operating a computer and related software applications;
• Skilled in communicating effectively with a variety of individuals.

MINIMUM QUALIFICATIONS:

• High School Diploma or G.E.D.
• One year of customer service or general office experience.

• None.