Admin Support

at  UHaul

ADMIN SUPPORT

U-Haul is looking for a team player to join the Payment Processing team! The team is tight knit and works closely together to accomplish goals! The department offers opportunities for growth and hands-on training. Are you ready to be a part of the team? Apply today!

MINIMUM QUALIFICATIONS:

• Ability to navigate and use multiple computer programs including Microsoft Office
• Excellent verbal and written communication
• Positive, upbeat, self-motivated with a “can-do” attitude.

ABOUT US

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. “Sam” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020

• Manage incoming phone calls and emails regarding customer issues and/or transaction details pertaining to current or past rental contracts.
• Research and confirm charges/refunds from multiple departments/sources and reprocess as necessary
• Efficiently manage time and handle high volume environments.
• Gather information needed for charges/refunds that need to be processed throughout the day.
• Perform with minimal supervision while maintaining high level of confidentiality
• Ability to work Saturdays as required
• Perform other duties as assigned