Administration Assistant

at  Cumbria Northumberland Tyne and Wear NHS Foundation Trust

Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust rated outstanding from CQC?
If you answered yes, we would love to hear from you – come and join our team.
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Adult Eating Disorder Service.
Working as part of both the Richardson Eating Disorders Service and the Community Adult Eating Disorders Service, you will be based some days each week at the Royal Victoria Infirmary and others at Walkergate Park Hospital so ability to travel to different sites is essential.
The following core skills and experience are essential to the post:
The post will include providing Ward Clerk support to Ward 31A, the services 5 bed Specialist Eating Disorder Unit based at the Royal Victoria Infirmary. The post will have its own day-to-day tasks as well as provide limited cover during B3 absence. Tasks will include, but not limited to, entering timetabling appointments from patient attendances, scanning, uploading, filing and requesting/returning files, typing and formatting of letters, ordering/returning and monitoring of equipment and answering calls.
The successful candidate will preferably have previous experience of working in a patient focused work environment, ideally in mental health services, and have the following core skills which are essential to the post:
Experience in a customer/patient and service user focused environment.
Excellent verbal and written communication and interpersonal skills.
A good understanding of the RiO system.
Good knowledge of Microsoft Office packages and proven IT skills.
Ability to be self-directed, motivated and contribute positively to the team overall.
Well organised and structured.
This is a busy, developing role and you should be flexible and open to taking on additional tasks as they are identified.
The ability to travel between sites is essential as you will be based at both the RVI and Walkergate Park throughout the working week.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Please refer to the attached generic job description outlining duties of an Administration Assistant
The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you may not be shortlisted.
Please find attached job description for full details.
Advertising date : 28 th January 2025
Closing date : 13 th February 2025
We welcome your application

Please refer the Job description for details