Administration Assistant

at  Midlands Partnership University NHS Foundation Trust

An exciting opportunity has arisen for an enthusiastic and motivated Band 2 Administration Assistant to join our Integrated Community Occupational Therapy North and Care Home Intensive Support Team.
Integrated Community Occupational Health North Admin provide support to the ICOTT service, including updating clinical systems, supporting with waiting list management, stock management, equipment ordering, photocopying, taking telephone calls and liaising with members of the public help them with general enquiries.
This is a busy environment to work in with constant demand for appointments and supporting our clinical staff and you will be working with a great team of people who will support you along the way.
ICOTT have bases in Longton, Newcastle under Lyme and Leek and flexibility to work across these areas is required.

Taking calls, booking patient appointments & dealing with queries from patients, relatives, staff and other agencies.
Supporting clinical services including creating and sending clinic letters and supporting projects and audits as required.
Use of electronic patient records system for booking patients & use of Office 365 packages
Being part of the wider administration team in ICOTT.
Actively contribute to service improvement and be involved in patient engagement.
If you are interested in making a difference to patients and families and possess excellent communication, organisational skills and a flexible approach then we would like to hear from you.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please see full JD & PS attached
Provide admin support to the North OT Team Administrators and CHIST services.
Input data into systems including RiO and any other Trust systems required.
Handling incoming and outgoing telephone calls in a polite and efficient manner.
To have proficient keyboard skills and use Microsoft Office programmes such as Word, Excel and Outlook competently