Administration Assistant

at  North West Anglia NHS Foundation Trust

An exciting opportunity has arisen for an Administrative Assistant within the busy Obstetrics and Gynaecology department. Working with the support and guidance of the secretarial team, the focus of the role is to perform all allocated secretarial and administration tasks required to meet the needs of the service.

Provide efficient and comprehensive secretarial and administrative support within the Obstetrics and Gynaecology Department.

• Contribute to the department operating to the highest standards, ensuring that it not only meets but exceeds patients’ expectations.
• Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies.
• Support the team in developing the range of competencies required.
• Significantly contribute to the delivery of Trust standards for clinic typing.
• Ensure that e-Track information is correct and accurate and relayed to the Medical Secretary/Senior Medical Secretary in a timely fashion.
• Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is always maintained.
• Dealing with incoming and outgoing mail/emails.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);

• Typing, photocopying, and emailing of information, including distribution of copies to appropriate destinations.
• Ensure that the service is covered by co-ordinating said leave to always ensure adequate support.
• Training/supportive of new staff.

Resource Management

• To participate in the Trusts mandatory training programme, (manual handling, fire training, and health and safety).
• To maintain skills, as agreed in annual appraisal and outlined in the personal development plan.
• To participate in the departments training programme, to assist and maintain skills.
• To be aware of issues or concerns regarding the use of equipment and resources and notify relevant person.
• To be responsible for the safe and effective maintenance of equipment relevant to the area of work, and report faults to relevant persons / departments.