Administration Assistant

at  University Hospitals Coventry and Warwickshire NHS Trust

To provide administrative and clerical activities in order to meet the needs of the Admin & Rota Team within Acute Medicine, in accordance with Departmental, Trust and National standards whilst providing administrative support.
1. To source cover for Doctor vacant shifts in circumstances of sickness, escalating issues to the Rota Coordinator as they arise.
2. Act as the first point of contact for dealing with routine enquiries, taking action as necessary liaising with others as appropriate.
3. Communicate with staff, and/or external organisations using appropriate methods.
4. Liaising with TSS in order to fill vacant shifts whilst utilising the TempRE system.
5. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
6. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. This will include EPR, to monitor the number of incomplete discharge summaries and results monitoring.
7. Provide appropriate cover in the absence of other members of the team.
8. To undertake any other duties of a similar nature consistent with the responsibilities of the post in order to provide a quality service.
9. To support the management of any enquiries relating to Acute rotas ensuring that they are dealt with and responded to in a timely manner.
10. Share ideas for potential service improvement.
11. To assist with the collation of the Daily and weekend plans.
For further details please see the attached job description

Please refer the Job description for details