Administration/Business Support Officer - Fixed Term 3 months

at  IPAR

Company Description
IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential. Our team of highly skilled allied health professionals and employment consultants include Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists and Rehabilitation Counsellors. IPAR is just one of the purpose-built, industry leading brands in the global MedHealth network. We make impact and we achieve outcomes through the meaningful and purposeful work that we do every day.

WHY JOINS US?

• Competitive remuneration with innovative incentive and bonus schemes
• Fitness Passport - Discounted fitness membership and access to facilities Australia wide
• Access to IPAR’s health and wellness program with fun team monthly activities to support your overall well-being and to connect with your peers
• IPAR’s Star Award reward and recognition program for top achievers
• A “promote from within” culture where every team member is supported to build a career
• Employee Referral Program - Monetary incentives for recommending great talent!
• Be part of a diverse and multidisciplinary team who are knowledgeable, collaborative, supportive & fun!
• A comprehensive onboarding program to ensure a great start and ongoing support to excel
• Opportunity to join our Diversity & Inclusion committees, including the IPAR Pride Group, i-parent, Reconciliation Action Plan committee.
  Job Description
  We are seeking individuals with a background in Administration interested in working part-time 3 days for a fixed term of 3 months in the Occupational Rehabilitation sector in our office at Deakin ACT.

This role is to coordinate and deliver a range of high quality administrative business processes and services for the provision of Occupational Rehabilitation services to our business, customers, and clients.

• Accurate data entry into and maintenance of IPAR’s client database system;
• Generating and processing invoices;
• Basic debtor reporting and oversight of collections of overdue accounts;
• Basic customer data reporting and analysis;
• Manage incoming calls and email enquiries;
• Liaise with business colleagues and customers, as necessary, to support the collection and retrieval of relevant information or details, to support the effective delivery of our services;
• Provide information and advice to clients, or prospective clients, to ensure a high level of customer service is provided;
• Provide excellent customer service to business colleagues, clients and customers;
• Assist with all ad-hoc administration tasks as required.
• Engage with our friendly, fun, supportive, and inclusive team

Qualifications
We are looking for a team player, with a friendly and helpful manner and a positive approach to work.

• Accurate data entry into and maintenance of IPAR’s client database system;
• Generating and processing invoices;
• Basic debtor reporting and oversight of collections of overdue accounts;
• Basic customer data reporting and analysis;
• Manage incoming calls and email enquiries;
• Liaise with business colleagues and customers, as necessary, to support the collection and retrieval of relevant information or details, to support the effective delivery of our services;
• Provide information and advice to clients, or prospective clients, to ensure a high level of customer service is provided;
• Provide excellent customer service to business colleagues, clients and customers;
• Assist with all ad-hoc administration tasks as required.
• Engage with our friendly, fun, supportive, and inclusive tea