Administration-HR Assistant

at  Volunteer Corporate Credit Union

VOLUNTEER CORPORATE CREDIT UNION

Established in 1981, VolCorp is a not-for-profit financial cooperative based in Nashville, TN serving over 330 natural person credit unions nationwide. VolCorp’s mission is to serve as the primary financial partner for credit unions by providing superior products, services, and support. For more information about VolCorp, please visit www.volcorp.org.
We are currently recruiting for an Administration/HR Assistant.

POSITION SUMMARY:

This role is considered a position of “trust” within Volunteer Corporate Credit Union (VolCorp) - one which is highly-visible with regular and direct exposure to our Board, executive team, and membership. The incumbent will handle confidential information (e.g. Board minutes, company strategy, employee data, etc.) and have some regulatory responsibilities in addition to providing direct administrative support for Administration/Facilities, Human Resources, and other departments. Desired attributes include high emotional intelligence, professional work ethic, positive attitude, well-spoken, analytical reasoning, reliable, ethical, results-oriented, team player, and independent self-starter.

REQUIRED EDUCATION AND EXPERIENCE:

5 to 10+ years’ experience in a professional office setting with proven business experience and training required as an administrative assistant or executive secretary.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

• Advanced ability to interface with all levels of Management and Staff, as well as with visitors/members/regulators/auditors (via in-person, telephone, and/or Zoom/Teams).
• Strong written and verbal communication skills including exceptional editing/proofreading abilities and attention to detail.
• Well-honed time-management skills, multi-tasking ability, and independent self-starter.
• Experience and professionalism in working with highly confidential information.
• Extensive experience with Microsoft Office tools (e.g. Word, Excel, Outlook/Calendar, PowerPoint, Visio, Teams), Zoom; Right Signature/Adobe Acrobat/Similar PDF programs; Organizational Chart/Process Flowcharting applications.
• Experience with general office systems (i.e. telephone, printers, copiers, fax, etc.)
• Familiarity with screening visitors/deliveries using video security tools.

RELATED DUTIES:

• Performs other related tasks and special assignments as required or requested by the Director, Administration & Facilities.
• Adheres to company and governmental policies and regulations including those relating to Equal Employment Opportunity and Affirmative Action Plan compliance.