Administration Manager - General Surgery

at  University Hospitals Coventry and Warwickshire NHS Trust

To manage Departmental administrative systems, processes and staff developing the service in line with required internal and external standards.
To make informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with Departmental, Trust and National standards, policies and procedures.
To act as a primary source of advice and guidance.
Monitoring and providing reports to Senior Team in line with KPI e.g RTT targets and utilization.
Monitoring and assisting with the investigation of complaints in line with Trust guidelines, policies and procedures, instigating any immediate action required for reasons of health, safety and security.
* Please be advised that interviews are proposed for 22nd July 2024 *
1. To assume overall responsibility for the administrative business as usual management of the department with specialist knowledge in particular areas in line with service requirements.

THIS WILL REQUIRE:

Undertaking any project work as directed, including obtaining information from the Internet, collation, manipulation and reporting of data to produce reports and spreadsheets
Utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include iPM, CRRS, Opera and EPR.
Share ideas for potential service improvement
For further details of the job role please see attached job description

Please refer the Job description for details