Administration Modern Apprentice

at  QTS Group

RENCH FARM, DRUMCLOG

The Administration Apprentice assists the Training Co-ordinators with all aspects of training administration. This role reports directly to the Training Office & Quality Manager. The role includes the opportunity to work towards the Business Administration SCQF Level 6 Qualification.

SKILLS REQUIRED:

• Excellent interpersonal/customer service skills
• Excellent communication skills
• Highly organised with ability to prioritise effectively
• Proficient in Microsoft Office, in particular use of Excel
• Accurate with excellent attention to detail
• Ability to perform under pressure and work on own initiative
• Positive Attitude
• Reliable and Dependable
  QTS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability or age.

Training Administration:

• Reception duties including answering the phone, assisting with enquiries and welcoming training candidates
• Filing & Archiving
• Updating and maintaining the QTS Training Competence Management System
• Completion of training data recording and analysis
• Assisting with training course co-ordination as required

Training Co-ordination:

Assisting with:

• Course planning
• Liaising with trainers and assessors
• Taking bookings and receiving customer payments
• Notifying results
• Applying for competence cards and certificates

Additional duties:

• Covering Administrator and Training Co-ordinator roles (holidays & illness)
• Any other relevant duties requested
• Working towards Business Administration at SCQF Level 6 Qualification