Administration Officer

at  Calvary

526367 Administration Officer – Medical Centre Front Office
Medical Centre
Calvary Mater Newcastle
Permanent Part-Time
Permanent Part-Time
Salary Classification: Administration Officer, Level 3, Year 1-2.
Remuneration: $33.30 - $34.33 per hour + superannuation + annual leave loading + salary packaging options.

THE ROLE:

The Administration Officer is a valued member of Calvary Mater Newcastle (CMN), required to provide efficient and effective administration support services to the Medical Centre.
The Administration Officer will be the first point of contact for both patients and visitors, by providing excellent front line reception and customer service whilst maintaining confidentiality.
The Medical Centre provides direct services to outpatients, staff and members of the public. The Administration Officer will be responsible for greeting patients, scheduling appointments and completing all Medicare billing requirements.

DUTIES:

Answer phones in a courteous and professional manner and delivering messages as appropriate.
Attend to all persons presenting to the department in a professional manner.
Refer any in person or telephone enquiries of a clinical nature to the NUM of the Medical Centre.
Enter accurate and timely data into the iPM Patient Administration System ensuring accurate details are recorded for each patient.
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