Administration Officer

at  Gold Coast Private Hospital

This unique role within our public contracts team, will allow you to combine your strong administrative and customer service skills and develop a unique skillset within medical administration.
We are seeking an experienced Administration Officer with outstanding customer service skills to work within our highly regarded Public Contract team. In this varied role, you will manage the bookings and billings for public contract referrals; liaising with patients, specialists, hospital staff and a range of other stakeholders. Your strong communications and administrative skills will ensure success in this rewarding role.

ABOUT US

Established in 2016 Gold Coast Private Hospital is a 339 bed, 22 operating theatre facility located in Southport, the heart of the Gold Coast Precinct. Specialities include and are not limited to: 24/7 Emergency Care Centre, Medical, Orthopaedic, Bariatric, Neurosurgical, Plastics, ENT & General Surgical, Obstetrics, Cardiac Care and Oncology. Gold Coast Private Hospital is continually growing and offers exciting opportunities and professional career pathways in health care.

ESSENTIAL REQUIREMENTS:

• Previous administrative experience working in a high volume customer centric role.
• Sound knowledge of Microsoft Office applications
• Excellent communication and customer service skills
• Strong time management and organisation skills
• Ability to follow instructions and take directions as required
• Previous experience in a hospital or medical environment will be highly regarded

KEYS SKILLS AND STRENGTHS:

• Able to adjust to changing priorities and work environments with ease
• Strong focus on accuracy and thoroughness in all tasks.
• Reliable and responsible, taking ownership of tasks and outcomes.
• Capable of working independently and making informed decisions.
• Skilled in managing multiple tasks simultaneously without compromising quality.
• Able to work effectively under pressure and meet tight deadlines.
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of medical terminology and WebPAS is an advantage

Please refer the Job description for details