Administration Officer – Medical Centre Front Office

at  Calvary HealthCare Newcastle

THE ROLE:

The Administration Officer is a valued member of Calvary Mater Newcastle (CMN), required to provide efficient and effective administration support services to the Medical Centre.
The Administration Officer will be the first point of contact for both patients and visitors, by providing excellent front line reception and customer service whilst maintaining confidentiality.
The Medical Centre provides direct services to outpatients, staff and members of the public. The Administration Officer will be responsible for greeting patients, scheduling appointments and completing all Medicare billing requirements.

DUTIES:

• Answer phones in a courteous and professional manner and delivering messages as appropriate.
• Attend to all persons presenting to the department in a professional manner.
• Refer any in person or telephone enquiries of a clinical nature to the NUM of the Medical Centre.
• Enter accurate and timely data into the iPM Patient Administration System ensuring accurate details are recorded for each patient.
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AS WE SERVE THE COMMUNITY ACROSS HOME, VIRTUAL AND RESIDENTIAL AGED CARE, RETIREMENT LIVING AND HOSPITALS, ONE THING SETS US APART. CARE FROM THE HEART. IF THIS SOUNDS LIKE YOU, APPLY FOR A ROLE WITH CALVARY TODAY.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, to ensure suitability for the role.
• You will be required to provide evidence of immunisation as required for your role.