Administration Receptionist

at  Shropshire Community Health NHS Trust

We work closely with our health and social care partners to give patients more control over their own care and find necessary treatments more readily available. We support people with multiple health conditions, not just single diseases, and deliver care as locally and conveniently as possible for our patients. We continue develop our current and future workforce and introduce innovative ways to use technology.

THE IDEAL APPLICANT WILL:

Be flexible, enthusiastic, well motivated capable of working in a busy and challenging environment.
Posses excellent communication skills, good command of the English language with a good telephone manner.
Need to exercise judgement and discretion at all times in providing a confidential and efficient administration service to the hospital .
Bank hours are also available.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

To be the first point of contact in welcoming and answering patient/visitor queries to the hospital .

• To effectively deal with all incoming telephone calls via switchboard both internally and externally.
• Take requests for patient notes and forward notes on to appropriate destination.
• Take delivery of goods and effectively deal with delivery notes and forward complete paperwork of orders.
• Book patients into x ray appointments once they have been assessed.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Please see the Job Description and Person Specification attached for further information on the role

Please refer the Job description for details